Privacy policy

SAL Ocean Lifestyle, S.L. — Privacy Policy

Last updated: February 2026

 

 

1. Introduction

This Privacy Policy explains how SAL Ocean Lifestyle, S.L. (“SAL”, “we”, “us”, “our”) collects, uses, and protects personal data of users who visit our website and purchase our products.

We are committed to protecting your privacy and processing your personal data transparently and in accordance with applicable data protection laws, including:

  • Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)

  • UK GDPR and UK Data Protection Act 2018

  • Swiss Federal Act on Data Protection (nFADP), where applicable

By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Identity of the Data Controller

Data Controller:
SAL Ocean Lifestyle, S.L.

Registered address:
Carrer del General Prim
08195 Sant Cugat del Vallès
Barcelona, Spain

NIF: B75624817
VAT Number: ESB75624817

Contact email: privacy@livesal.com

3. Categories of Personal Data Collected

We may collect and process the following categories of personal data:

  • Identification and contact details (name, email address, telephone number, billing and shipping address)

  • Order and transaction data (order history, purchase details, payment references; no full payment card details are stored by SAL)

  • Communication data (emails, messages, customer service inquiries)

  • Technical and usage data (IP address, browser type, device information, pages visited, interaction data)

  • Marketing preferences (newsletter subscriptions, consent records)

4. Purposes and Legal Bases for Processing

Personal data are processed only where permitted by law and for the following purposes:

Purpose Legal Basis
To process and fulfill orders Performance of a contract
To manage payments and prevent fraud Legitimate interest / legal obligation
To provide customer support Contract performance / legitimate interest
To send marketing communications Consent
To analyze website usage Consent (cookies)
To comply with legal and tax obligations Legal obligation

5. Data Retention

Personal data are retained only for as long as necessary for the purposes for which they were collected and in accordance with legal requirements.

  • Order and accounting data: up to 6 years

  • Marketing data: until consent is withdrawn or after 2 years of inactivity

  • Technical and cookie data: as defined in our cookie settings

6. Disclosure of Data to Third Parties

We may share personal data with trusted third parties strictly where necessary, including:

  • Shopify International Ltd. (e-commerce platform and hosting)

  • Payment service providers (e.g. Stripe, PayPal, Apple Pay, Google Pay)

  • Delivery and logistics partners

  • Analytics and advertising providers (e.g. Google Analytics, Meta Platforms)

  • Professional advisers (legal, accounting), where legally required

All third parties process personal data under appropriate contractual safeguards and in compliance with applicable data protection laws.

7. International Data Transfers

Some service providers may process data outside the European Economic Area (EEA).

Where this occurs, SAL ensures appropriate safeguards are in place, including:

  • Adequacy decisions (e.g. EU–U.S. Data Privacy Framework), or

  • Standard Contractual Clauses (SCCs) approved by the European Commission

8. Your Rights

You have the following rights under applicable data protection laws:

  • Right of access

  • Right to rectification

  • Right to erasure (“right to be forgotten”)

  • Right to restriction of processing

  • Right to object

  • Right to data portability

  • Right to withdraw consent at any time

To exercise your rights, contact: privacy@livesal.com

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) or your local supervisory authority.

9. Security Measures

SAL implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

While no system can guarantee absolute security, we take all reasonable steps to safeguard your data.

10. Cookies and Analytics

Our website uses cookies and similar technologies to ensure proper functionality, analyze traffic, and support marketing activities.

Non-essential cookies are used only with your consent. You can manage or withdraw your consent at any time via the cookie banner or your browser settings.

Further details are available in our Cookie Policy.

11. Marketing Communications

If you subscribe to our newsletter or marketing updates, we will use your email address to send information about products, collections, and events.

You may unsubscribe at any time via the link included in each email or by contacting privacy@livesal.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last updated” date.

13. Governing Law

This Privacy Policy is governed by Spanish law and subject to the jurisdiction of the competent courts of Barcelona, Spain, without prejudice to mandatory consumer rights in your country of residence.